refund policy
At "GRAY-AREA", we look to process orders as quickly as we can. At this time we only ship within the United States. All retail orders are typically shipped out in 1-2 business days, but may take longer at any given time, for any given reason. Orders placed during special promotions or on a holiday are excluded. We do not ship on national holidays.
At checkout, you will be prompted to choose a shipping method for your order. You will pay all shipping and handling charges specified during the ordering process. Shipping costs are dependent on the products in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
We ship via USPS first class or priority mail which then typically takes an additional 2-4 days for the product to arrive (within the 48 contiguous States). Shipping times are not guaranteed and are subject to change at any time for any reason. Please note that at this time USPS will not deliver to Military Bases. If you place an order to one of these locations your order will be placed on an indefinite hold and you may be banned from future purchases at our sole discretion.
Once a package leaves our facility and/or makes it into the possession of the carrier, "GRAY-AREA" is no longer liable for the status or location of your order. Title and risk of loss pass to you upon our transfer of the order to the shipping carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
Please feel free to contact us if you have any questions.